Introducing TORC’s Agile RPO and Lean MSP solution: Designed for start-ups, SMEs, and mid-sized businesses looking to disrupt and lead.

EXPLORE OUR SOLUTIONS

At The Outsourced Recruitment Company (TORC), we believe that the right mix of traditional wisdom and innovative practices leads to transformative recruitment solutions. Our RECRUITMENT REMIXED approach blends the reliability of proven methods with the agility and adaptability of modern strategies through our tailored Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) solutions. This creates a unique service model that is specifically designed to meet the needs of dynamic changers – start-ups, SMEs, and mid-sized businesses poised to disrupt and lead their industries.

What is Agile RPO?

Agile RPO utilises the principles of Agile methodology – traditionally used in software development – to revolutionise recruitment processes. By adopting flexible, iterative processes, Agile RPO ensures recruitment strategies can adapt quickly to market changes, candidate availability, and organisational needs, enhancing both efficiency and effectiveness. This approach facilitates continuous improvement through regular feedback loops and sprint reviews, allowing for tactical adjustments that optimise recruitment outcomes in real time.

WHAT WE OFFER:

Stakeholder Visibility

We prioritise clear and open communication channels between all parties involved in the recruitment process. Our Agile RPO framework ensures that stakeholders have complete visibility into candidate progress, decision-making, and strategy adjustments, fostering a collaborative environment that enhances the recruitment experience for everyone involved.

Powerful Reporting

Leveraging cutting-edge technology and analytics, we deliver powerful reporting capabilities that provide actionable insights. Our reports are designed to not only track recruitment metrics but also to uncover underlying trends, measure the effectiveness of recruitment campaigns, and guide strategic decision-making to continually refine recruitment practices.

Branding and White Labelling

Our Agile RPO solution is fully customisable to reflect your unique brand identity. We understand the importance of a cohesive brand experience, which is why we offer white-labelling of all systems, templates, and communications. This ensures that every aspect of the recruitment process feels inherently ‘yours,’ reinforcing your employer brand to both candidates and stakeholders.

What is Lean MSP?

Lean MSP solutions at TORC apply the principles of Lean methodology to the management of contingent workforce programs. By focusing on maximising value and eliminating waste throughout the recruitment process, our Lean MSP approach ensures that every aspect of managing your temporary or contractual workforce is optimised for efficiency and effectiveness. This methodology not only reduces costs but also enhances the quality of service delivered, allowing for quicker adaptability to changing workforce demands.

WHAT WE OFFER:

Servicing Your Contractors

We provide exceptional management and support services tailored specifically for contractors. Our approach ensures that all contractual staff are fully supported from onboarding through to the completion of their assignments, enhancing satisfaction and productivity. Our service includes a dedicated Contractor Community Care Manager who provides regular check-ins, performance feedback sessions, and continual engagement to maintain high morale and retention rates among contractors.

Reporting

Our Lean MSP framework incorporates detailed, transparent reporting that allows for better decision-making. With comprehensive insights into contractor performance, expenditure, compliance, and process efficiency, stakeholders can make informed decisions that drive continuous improvements and ensure alignment with business objectives.

Set Up and Implementation

We understand the importance of time in business operations. That’s why our set-up and implementation processes are designed to be as streamlined as possible, ensuring quick integration of our MSP services into your existing systems. This rapid deployment minimises disruption to your business and accelerates the realisation of benefits from your contingent workforce.

With TORC’s Lean MSP, you’re able to elevate your contingent workforce management to new levels of efficiency, ensuring that every resource is optimised and every process is streamlined to support your business goals.

Why Choose TORC’s Agile RPO and Lean MSP Solutions?

Our services are not just about filling positions; they’re about creating partnerships that drive growth, adaptability, and competitive advantage:

TAILORED SOLUTIONS

We go above and beyond one-size-fits-all answers to provide customised RPO and MSP services that resonate with your unique brand identity and business objectives.

AGILE AND FLEXIBLE

Using Agile methodologies, we ensure that our RPO solutions respond swiftly to the changing recruitment landscape, offering you the flexibility to scale and adapt as your business evolves.

EFFICIENT AND LEAN

Our MSP model applies Lean principles to streamline processes, eliminate inefficiencies, and maximise the value of your contingent workforce.

TECHNOLOGY-DRIVEN

Leveraging the latest recruitment technology, we enhance visibility and efficiency, ensuring every decision is data-driven and strategy optimised for success.

Key features

Account Management

Dedicated account management ensures personalised service and support tailored to your specific recruitment needs.

Account Management

TORC’s experienced Account Managers are some of the best reviewed in the industry. Their role is to coordinate recruitment efforts, ensure processes are followed and deliver great service. Your Account Manager can be based onsite with you full time, part time or can just be there when you need them: its up to you. Your Account Manager will act as your primary point of contact and will manage the efforts of the rest of the Account Team.

ATS supply and administration

We provide and manage Applicant Tracking Systems (ATS) to streamline your hiring process, from job posting to candidate tracking.

ATS supply and administration

We can supply an applicant tracking system to manage the recruitment workflow and to store applicant details. The data is yours, we just administer on your behalf. The software can manage downstream agencies, produce powerful reports and has automated workflows customised to your brand and ways of working. It can be integrated with your other core systems. If you have your own ATS we are able to administer that on your behalf if required.

Induction and onboarding outsourcing

Our outsourcing solutions simplify the induction and onboarding process, ensuring new hires are effectively integrated into your team.

Induction and onboarding outsourcing

Most companies let themselves down with their onboarding process. We ensure, that for you, this critical stage is managed in style. We work with you to design an onboarding workflow that doesn’t just suffice, it exceeds all expectations. Have your new employees raving about you on their first day! We can use our own Video Induction tool or we can design a process that suits you. You decide. Together we can make first impressions that present you as the amazing company you are.

White labelled My Recruitment Toolkit

Get access to a customised recruitment toolkit that enhances your brand's visibility and consistency across all hiring activities.

White labelled My Recruitment Toolkit

Get access to a customised recruitment toolkit that enhances your brand's visibility and consistency across all hiring activities.

Our award-winning SaaS suite, My Recruitment Toolkit

Key Features:

The Video Jobspec: Offers an interactive overview of your company culture and role expectations. The Video Shortlist: Enables candidate assessments through personalised videos and detailed criteria, providing a deeper insight into applicant fit. The Video Offer: Personalises the offer stage to increase engagement and acceptance rates. The Video Induction: Manages onboarding with a mix of essential documents, interactive workflows and welcoming videos from your team, ensuring a warm start and onboarding experience for your new hires.

Skill testing

Comprehensive skill testing tools to assess candidates thoroughly and ensure they meet the job requirements precisely.

Skill testing

With our advanced skill testing tools, you can rest assured that every candidate not only fits the job description but also aligns with your company's operational standards and values. Our tests are designed to measure a wide range of skills, from technical expertise to soft skills, ensuring that you have a holistic understanding of candidate capabilities. This meticulous approach minimises the risk of mismatches and enhances hiring accuracy.

Kanban software

Utilise our Kanban software for visual project management, enhancing agility and transparency in your recruitment processes.

Kanban software

TORC's Kanban software changes the way you manage recruitment tasks, offering a visual and intuitive interface that simplifies tracking and operations. This tool helps you monitor progress, manage deadlines, and ensure seamless communication among team members, all whilst done in real-time. It's about making your recruitment process as agile and transparent as possible, so you can focus more on strategy and less on administration.

We are able to utilise either Monday.com or Jira, depending on your company’s preferences.

Interview training, design and advisory

We offer expert training and advisory services to help upskill your team and to refine interview processes that improve candidate selection.

Interview training, design and advisory

Our team provide bespoke training that covers everything from question formulation to candidate evaluation, ensuring your team is equipped to conduct effective and insightful interviews. We can provide a range of training modules including:

  • Interview techniques – Behavioural, Competency, STAR, SIDS, Preference Based
  • Bias and Heuristics
  • Flexible working
  • Motivation theories
  • Diversity and inclusion
Enhance your selection process with strategies that have been honed over years of industry experience.

Interview Facilitation

Our team can facilitate interviews to ensure they are conducted efficiently and get you the best possible outcomes.

Interview Facilitation

We can take the helm of your interview process, ensuring each session is not just conducted but curated to deliver maximum insight. Our facilitators are skilled at creating a conducive environment for both interviewers and candidates, which ensures every interaction is focused and fair. One of our team can work with your interviewer or we can BE a stage in your process.

HR Consulting

Leverage our HR consulting expertise to enhance your human resources practices and strategies effectively.

HR Consulting

Transform your HR practices with our expert consulting services. Our team of TORCers bring a wealth of knowledge and innovative strategies, helping you navigate complex HR landscapes and implement effective solutions. Whether it's compliance, employee engagement, or organisational development, our team provides the insights and support you need to thrive.

Culture is our thing, we are one of Australia’s Best Workplaces (according to Great Places To Work), and our team can work with you to share our knowledge.

Employee Attachment Inventory

We utilise a 3rd party product to assess employee attachment at 3 months of employment. This tool greatly reduces drop outs in the first 12 months of employment.

Employee Attachment Inventory

The first 3 months of employment are critical. TORC utilises Sorc HQ’s amazing Employee Attachment Inventory to help you gauge how well new hires are integrating into your company culture. This tool provides actionable data that can help you make adjustments in real-time, ensuring that each new employee feels valued and connected from day one.

Discounted Agile training

Take advantage of discounted Agile training programs to foster a flexible, responsive approach within your teams.

Discounted Agile training

Adaptability is key in today's fast-paced market. Here at TORC, we offer discounted Agile and PMP training and PMI certification via one of our partner companies. These programs teach valuable skills in managing projects effectively, ensuring your workforce is resilient, responsive, and ready for whatever comes next.

Downstream supplier management

Efficient management of downstream suppliers ensures streamlined operations and consistent service quality.

Downstream supplier management

Need help with your supplier management? We can handle that too to ensure that every link in your recruitment chain meets our high standards. Our approach to supplier oversight streamlines your operations and maintains consistency, so you can trust that your recruitment process is smooth and effective.

We are able to compile and manage your PSA of agencies. We are then able to ensure that all candidates receive the same great experience with your company, regardless of source.

Recruitment workflow management

Optimise your recruitment workflow with our management solutions that ensure efficiency and reduce time-to-hire.

Recruitment workflow management

Our workflow management solutions are designed to streamline every step of your recruitment process, significantly reducing time-to-hire and enhancing overall productivity. Our systems can automate processes such as interview booking, contract submission, applicant rejection and onboarding.

Let us help you optimise your operations, so you can focus on what you do best!

Recruitment strategy

Strategic recruitment planning services to align your talent acquisition efforts with your overarching business goals. Strategically drive your EVP via every touchpoiunt with the market.

Recruitment strategy

A strategic approach to recruitment is what sets successful companies apart. TORC provides strategic planning services that align your recruitment efforts with your business objectives, ensuring that your EVP is consistently communicated and every hire not only fills a gap but also moves your business forward towards your goals.

Resource library

Access a comprehensive resource library filled with insights, tools, and templates to support your recruitment activities.

Resource library

Utilise TORC’s library of templates, documents and workflows to build your own recruitment process. Templates can be tailored with your brand and your voice, to ensure that your EVP is consistently communicated and that workflows are effective, without the need to develop your templates from scratch.

Specialist recruitment within core role types

Expertise in specialist recruitment ensures you find the perfect candidates for core roles critical to your business operations.

Specialist recruitment within core role types

When it comes to specialist roles, candidate selection is key. TORC's account managed approach is enhanced by our access to specialist recruiters within our group, including the team at our sister company The Recruitment Company, Australia’s best reviewed specialist recruitment agency. This means that TORC’s RPO solution brings you the service levels gained from an account management approach AND the market depth only available to specialist recruiters.

Get the RPO Client Onboarding guide delivered straight to your inbox!

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03917 TRC TORC RPO Onboarding Guide https://therecruitmentcompany.lpages.co/torc-rpo-checklist/ https://therecruitmentcompany.lpages.co/torc-buyersguide/

6 Signs You Need to Outsource Your Recruitment

In this climate of high economic uncertainty and persistent talent shortages, it’s no surprise 56% of Australian employers continue to report recruitment difficulties - and that’s why many HR and talent leaders explore how to outsource recruitment.

The ultimate guide to RPO – What you need to know

The ultimate guide to RPO – What you need to know

Recruitment process outsourcing, the key to streamlining your hiring process

Finding the right talent for your organisation can be a complex, time-consuming process. However, there is a solution that can simplify and streamline your hiring efforts - Recruitment Process Outsourcing (RPO).

Frequently Asked Questions:

RPO involves outsourcing the entirety or a part of your recruitment processes to an external provider. It enhances your recruiting capabilities and efficiency by leveraging the expertise, technology, and resources of the RPO provider.

An MSP takes on the responsibility of managing your organisation's contingent workforce, including temporary employees, independent contractors, and freelancers. It streamlines all aspects of managing these external workers, from procurement to payroll.

TORC’s Agile RPO service offers stakeholder visibility, powerful reporting, and branding and white labelling options. It emphasises flexibility and quick adaptation to changes in the hiring process.

Yes, our solutions are designed to seamlessly integrate with your current HR systems to ensure a smooth transition and continuous, uninterrupted workflow.

We use advanced skill testing, comprehensive background checks, and in-depth interview processes to ensure only the most qualified candidates are selected. Our approach is continuously refined to align with industry best practices.

Our RPO solution is priced based on the level of service required, the nature of the roles and the expected volume of hires. The total price varies but will usually end up significantly cheaper than a standard recruitment arrangement or an internal recruitment model.

Unlike traditional recruitment agencies that often focus on filling specific job openings, RPO providers manage the entire recruitment lifecycle, from job profiling through to the onboarding of new hires, and offer continual process improvement and cost efficiency.

MSP services help reduce the complexities associated with managing a contingent workforce. Benefits include enhanced compliance, improved cost management, increased efficiency, better workforce quality and availability.

Lean MSP at TORC applies Lean methodologies to maximise value and minimise waste in the management of your contingent workforce. This approach focuses on streamlining processes and improving return on investment.

TORC supports a wide range of industries, including but not limited to technology, healthcare, retail, finance, and communication. Our solutions are tailored to meet the unique challenges of each sector.

Organisations looking to enhance their recruitment efficiency, manage cost-effectively, and scale quickly will find RPO and MSP services beneficial. This includes startups, SMEs, and mid-sized to large enterprises.

let’s TORC!

Are You Ready To Transform Your Recruitment Strategy?

If you’re ready to explore a bespoke RPO solution that aligns with your vision for growth and innovation, it’s time to TORC with us. Our experts are excited to discuss how we can support your journey and help you make a significant impact in your industry!

Contact us today to begin your journey towards effective and efficient recruitment.

SPEAK TO ONE OF OUR RPO SPECIALISTS